IMPORTANT:

EXPECTED SHIPPING DELAYS DUE TO COVID-19 : You may experience delays with orders being shipped and delivery. We appreciate your patience and understanding during this unprecedented time (Learn More https://romwin.com/pages/expected-shipping-delays-due-to-covid-19).

Please allow up to 7 business days from the date of the shipment email for your tracking number to resolve in our system. This is not an issue with the tracking number. Should it not resolve by then, please contact us.

Still "TRACKING DOES NOT EXIST" !? Please use this service to track https://t.17track.net/en#nums= with your original tracking number.

For any tracking related inquiries. Please contact the courier company directly.

If you do not receive your package in the designated time frame based on your location please contact your local post office first with the tracking number.

If they are unable to track your package please contact us immediately so we may investigate and rectify the issue.